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SmartBag Care

Storage

  1. Please take care when unpacking your new SmartBag. Open the packaging carefully to avoid damaging the bag. Please don’t rip or tear paper or packaging from your new handbag.

  2. Please store your SmartBag with care. It is recommended to store your handbags in their own protective dust bag. When not in use, please keep them stuffed with clean paper or cotton rags to retain its shape. Do not stack handbag on top of others

  3. Please store your handbag in a cool dry place away from direct sunlight or humidity.

  4. Please avoid hanging your bag by its straps. This might put pressure on its strap connectors and can wear out its seams prematurely.

  5. Please avoid folding and pressing the bags at all costs.

  6. The vegan material is intended to replace animal leather. It is very soft, please treat it with the same care as real leather. 

Cleaning

  1. You may clean stains and dirt on handbags with a smooth & dry cloth and moisturizer creme or lighter fluid (butane). You may rub the stained parts very carefully and lightly to avoid harming the bag. Carelessness may cause a change in color or may harm the material.

  2. You should never wash the bag directly with water.

  3. While the vegan canvas is water-resistant, it is not water-proof. You should be careful with your handbag getting extremely wet in order to protect the functionality of the biometric lock. Too much rain or water can ruin the material and technology.

  4. You should always allow the handbags to air dry. You should never use a hair-dryer to dry the bags; heat damages the material.

  5. To wipe the surface of the handbags, you may use a lint-free towel.

  6. Most PU leather smell will dissipate with time, but to remove them quickly, you may try air drying. If the smell persists, you may wrap the handbag in newspaper lightly and let it sit for 24 to 48 hours.

Smart Lock Set-up

Upon placing an order, you will receive an automatic email with a private link for instructions on how to set-up your Jvolpiani SmartLock. 

If you have any issues, or would like to set up a one-on-one tech reboot, please contact us at hello@jvolpiani.com to schedule a call.

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