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Terms of Warranty

Jvolpiani warrants that any SmartBag will be replaced from any SmartLock manufacturing defects for 12 months from the original date of purchase.

Attention: The SmartBag will not be replaced if it experienced the following:

  • Physical damages 
  • Loss or theft
  • Failures from dust, battery depreciation, deterioration or other gradually operating causes 
  • Damages due to temperature or humidity; in the action of light or climatic or atmospheric conditions
  • Water damage
  • Tempering or altering with the SmartLock
  • Corrosion, oxidation or rust.

Jvolpiani's liability is limited to the repair or replacement of the product. Jvolpiani will either repair, replace or refund your SmartBag at its own discretion.

Warranty benefits are in addition to rights provided under local consumer laws. 

You are required to provide proof of purchase details when making a claim under this warranty.

Please refer to our Terms of Services regarding Warranty & Disclaimers for more information. 

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